Privacy Policy

Product: Your Life Reset Space

Brand: Design & Pen

Operator: Lakshmi Manogna M

Business Location: Secunderabad, Telangana, India

Support, Privacy, and Data Request Email: support@designandpen.com

Your Life Reset Space is an educational self-reflection and personal-development platform.

It is created to help users gain clarity, identify mental load and energy patterns, create more aligned routines, receive a personalised Life Clarity Report, and take small practical actions through a calm 21-day journey.

Your Life Reset Space is not therapy, counselling, psychiatric care, medical care, diagnosis, treatment, emergency support, or crisis support.

We collect information that is reasonably necessary to create and maintain your account, provide the platform features you choose to use, support your journey, protect the platform, and respond to requests.

A. Account Information

When you create an account, we may collect:

• Name.
• Email address.
• Login details or account identifier.
• Authentication information managed through the login system.
• Account creation date.
• Consent records.
• Support messages and communication preferences.

B. Information You Choose to Enter

When you use the platform, you may choose to provide:

• Answers to onboarding questions.
• Deep questionnaire responses.
• Information about your life season, responsibilities, routines, goals, priorities, mindset, energy, stress, overwhelm, and self-reflection.
• Written reflections.
• Brain dumps.
• Daily check-ins.
• Notes.
• Action choices.
• Feedback.
• Responses connected to your 21-day journey.
• Information entered to generate a Life Clarity Report.

Please do not enter:

• Passwords, PINs, OTPs, or security codes.
• Banking details, debit-card details, credit-card details, or financial-account credentials.
• Aadhaar, PAN, passport, voter ID, or other government-identification details.
• Detailed medical records, prescriptions, medical test reports, or diagnostic documents.
• Private information about another person without their permission.
• Confidential workplace, employer, client, or business information.

C. Life Clarity Report and AI-Generated Outputs

Your Life Reset Space may process the information you choose to enter in order to generate:

• A Life Clarity Report.
• Reflection summaries.
• Identified focus areas.
• Suggested reset actions.
• Personalised 21-day journey guidance.
• Daily action suggestions.
• Reflection prompts.
• Energy and clarity insights.

AI-generated outputs may be saved to your account so that you can access them during your journey.

D. Technical and Usage Information

When you use the website or PWA, we may collect limited technical information such as:

• Device type.
• Browser type.
• Operating system.
• IP address.
• Login activity.
• Pages and features used.
• Dates and times of access.
• Technical errors.
• Security logs.
• Session information.
• Basic usage information needed to improve platform performance.

E. Notifications

If you choose to enable notifications through the PWA or browser, we may use your device notification permission to send relevant reminders, including journey reminders or account-related updates.

You can disable notifications through your device, browser, or PWA settings at any time.

F. Payment Information

If paid access, subscriptions, or premium features are introduced in the future, payment processing may be handled by an external payment provider.

We may receive limited payment information such as:

• Payment status.
• Payment date.
• Plan or access type.
• Transaction reference.
• Billing email address.

We do not intentionally store complete debit-card, credit-card, banking, or payment-instrument details in our own systems.

We may use your information to:

• Create, manage, and secure your account.
• Allow you to access Your Life Reset Space.
• Generate your Life Clarity Report.
• Create and display your personalised 21-day journey.
• Save your reflections, actions, progress, points, and badges.
• Provide customer support.
• Respond to privacy, deletion, correction, and grievance requests.
• Send important service-related messages.
• Send optional marketing updates only when you have chosen to receive them.
• Improve the usability, stability, and security of the platform.
• Detect, prevent, and address fraud, misuse, technical problems, or security issues.
• Meet legal, accounting, tax, or regulatory obligations where applicable.
• Protect the rights, safety, platform, and users of Design & Pen.

Your Life Reset Space may use AI-assisted technology to help generate the Life Clarity Report and personalised reflection-based suggestions.

When you actively use AI features:

• The information you choose to submit may be processed to generate the requested feature or report.
• AI-generated content may be incomplete, inaccurate, general, or unsuitable for your personal circumstances.
• AI-generated content is for self-reflection and educational purposes only.
• AI-generated content is not medical, mental-health, legal, financial, tax, investment, career, or other professional advice.
• You remain responsible for reviewing and deciding whether to act on any AI-generated output.
• You may choose not to use AI-assisted features.

Please read our AI Use Notice for more information.

We may use trusted third-party technology providers to help operate, secure, maintain, support, and improve the platform.

These providers may support functions such as:

• Website and PWA infrastructure.
• User authentication.
• Database and storage.
• Security.
• Email communication.
• Notifications.
• Payment processing, if applicable.
• Analytics and technical diagnostics.
• AI-assisted features.

We share only the information reasonably necessary for the provider to perform the relevant service.

We do not sell or rent your personal information.

Some technology providers may process data in locations outside India.

Where this occurs, we will take reasonable steps to use service providers and safeguards appropriate to the nature of the information and applicable law.

We keep personal information only for as long as reasonably necessary to:

• Provide and maintain your account.
• Save your chosen progress, reports, reflections, and journey information.
• Respond to support requests.
• Maintain security and prevent misuse.
• Meet legal, accounting, tax, or record-keeping obligations.
• Resolve disputes.
• Enforce our Terms of Use.

When your account is deleted, we will delete your account and personal data from active platform records, subject to limited retention of information that may be required for legal, accounting, tax, fraud-prevention, security, or backup purposes.

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Delete your account and associated active platform data.
• Withdraw consent for optional marketing communications.
• Raise a privacy concern or grievance.

To make a request, email: support@designandpen.com

Please use one of these subject lines:

• Access My Data
• Correct My Data
• Delete My Account and Data
• Withdraw Marketing Consent
• Privacy Grievance

We may ask you to verify your identity before processing a request.

For more details, please read the Data Rights & Account Deletion page.

We use reasonable organisational, administrative, and technical measures designed to protect personal information from unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no website, PWA, online system, internet connection, email service, or storage system can be guaranteed to be completely secure.

You are responsible for keeping your login information confidential and notifying us promptly if you believe your account has been accessed without permission.

Your Life Reset Space may use cookies, session tools, local storage, or similar technologies to:

• Keep you logged in.
• Maintain security.
• Remember essential platform preferences.
• Support PWA functionality.
• Help improve platform reliability and performance.

You may control cookies through your browser settings. However, disabling essential cookies may affect platform functionality.

Your Life Reset Space is intended for adults aged 18 years and above.

We do not knowingly collect personal information directly from children.

Please do not create an account for a child or submit identifiable personal information about a child through the platform.

The platform may include links to third-party websites, resources, or services.

We do not control and are not responsible for the privacy practices, content, security, availability, or policies of third-party websites or services.

We may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, technology, or business practices.

When changes are material, we may provide notice through the platform, by email, or by updating the Last Updated date above.

For privacy questions, account deletion requests, support, or grievances, contact:

Design & Pen
Operated by Lakshmi Manogna M
Secunderabad, Telangana, India
support@designandpen.com